With our 20 years shipping and marketing experience, we are able to provide you the following after sales services:
1. Professional photographer to take video for machine installation and running, it helps customer a lot to run the machine without any problem.
2. When customer needs any help for the equipment, we can communicate in the following way:
A---Describe the detail by email, we will check and answer immediately.
B--- Communicate with each other on line, such as from WhatsApp, Skype, Viber, Imo, Wechat etc
C--- Guide the customer to use the machine by video chat from online tools
3. If needed，we will dispatch engineer to customer for machine installation and debugging , also train the customer step by step.
As we have customers all over the world, we will visit customer from time to time to provide further service.
4. It even happens that even there are some new customer who didn't purchase our machine before, but they ask for help from us, we are also
very happy to find the solution for them.
5. We are devoted to the pharmaceutical machineries for almost two decades of years, therefore we are familiar with this industry. So we can help
customer for the other related machines from our up and down stream factories when they need, which will help customer to save time and find the
most suitable equipment.
